Quality management can be considered to have three main components: quality control, quality assurance and quality improvement. Quality management is focused not only on product quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality

Prerequisites:

• Participants should have some experience in quality control

Course Outline

Overview of Project Quality Management

• Understanding Project Quality Management and its importance in a project

Project Quality Planning

• Key inputs to Project Quality Planning
• Quality Management Planning
• Quality Management Techniques

 Performing Project Quality Assurance

• Quality Assurance Process
• Quality Assurance Techniques
• Performing Quality Audits

 Project Quality Control

• Performing Project Quality control
• Quality Control tools and techniques